Blog

Upgrade of Reception Services

call-15924As part of our improvement program we are trialling the answering of phone calls by a dedicated reception service. We hope that this will improve the answering of your phone calls and eliminate receiving the engaged tone. It will also improve accessibility. Our telephone number has changed to a local rate number, 0345 548 8001. This is also free on most mobile call rate plans.

The new service will be available between 8am and 6pm Monday to Friday. You will be able to book, cancel and re-arrange appointments. If you require any further information or query regarding your account details or treatment please ask the operator to be transferred directly to reception where a team member will be happy to help.

Please let us know how this new service affects you, good or bad , so that we can make further improvements.

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Tauqir Butt

About the Author

Tauqir Butt

I qualified from Guys and St.Thomas’s Hospitals at the University of London over 20 years ago.

I have previously worked in Bradford and for the last 16 years here in wonderful Menston/Ilkley on the outskirts of Leeds and Bradford.

My particular interests are implants, orthodontics and cosmetic dentistry. I also have experience in general dentistry including emergency care and pain relief. I have also taken further courses in advanced restorative, cosmetic and implant dentistry.